Shipping and Returns

Shipping

Pathway to Health is committed to shipping orders in a timely, efficient manner.

We ship all of our product by Canada Post to all Canadian destinations.

  • • All orders require 1-2 business days for processing/ handling /packaging your order
  • • Delivery time will be updated as soon as you enter your address and it doesnot show the processing time needed for your order
  • • There are 3 shipping options for you to choose from in addition to Free Shipping on orders above $ 50
  • • All remote areas listed here are subject to flat shipping rate of $ 15 https://www.canadapost.ca/tools/pg/manual/PGdeliverystds-e.asp#2132692

When you place your order, you will receive a tracking number.

Orders over $300.00 will be shipped with a signature required. If you are not available to sign, Canada Post will leave information regarding which postal outlet is holding your parcel for pick up.

Returns

We wanted you to be totally satisfied with your shopping experience. We accept returns of unopened products up to 30 days after the date of purchase. Opened or used products, or any items marked as non-refundable/Final sale are not within our return guidelines.

If you would like to make a return request, please email info@naturopathicproducts.ca with your order number), the item(s) that you would like to return, and the reason for the return. One of our helpful Customer service team members will reach out to you as soon as possible


Please report all goods damaged in transit immediately and contact us to receive instructions for return.